CUSTOMER CARE
At Brother Chip, we are dedicated to providing exceptional customer service. Your satisfaction is our top priority, and we are here to assist you with any questions or concerns you may have. Our friendly and knowledgeable customer care team is ready to help. We are committed to ensuring your experience with us is easy and fun!
Have any questions or concerns?
We’re always ready to help!
Send us an email to:
RETURN POLICY
We are committed to ensuring your complete satisfaction with your purchase. If you are not completely satisfied with your order, we are here to help. You have 30 days from the date of the purchase to return an item. To be eligible for a return, your item must be in new condition, and must be in the original box and packaging for return.
FAQ
How do I return an item?
1.Contact Us via email with your order number and the reason for your return.
2. Our team will review your request and if approved, provide you with a return authorization number and return instructions. 3. Carefully package your item or items, including original packaging and accessories, and ship it back to us .
What is your returns policy?
You have 30 days from the date of the purchase to return an item. To be eligible for a return, your item must be in new condition, and must be in the original box and packaging for return.
How do I track my order?
Check confirmation email after placing your order. Your order number can be found in the confirmation email we sent you immediately after you placed your order.
How can I contact your team?
If you have any questions or concerns about an order, please contact our customer service team at brotherchipllc@gmail.com
What are your delivery options?
Fast and reliable shipping for you! We offer standard delivery service, express delivery, and priority services.